Agency Relations

Your Agency Department is responsible for all agency matters, including, but not limited to:

• the interpretation and enforcement of SAG’s Agency Regulations and Contracts, [a/k/a Rule 16(g)]
• responding to performers’ questions and concerns about their agency relationships
• investigating member complaints
• interacting with agents, attorneys, casting directors and other designated performer representatives on all topics
• mediating disputes between agents and members in order to diffuse conflicts before arbitration becomes necessary
• maintaining working relationships with talent agent organizations (e.g., ATA, NATR), as well as other industry labor organizations (e.g. AFTRA)
• advising members on the terms and conditions of onerous general service agreements (or “GSAs”) outside of SAG's jurisdiction
• keeping abreast of new legislation relating to agency matters
• consulting and assisting SAG staff across the country on agency rulings and policy; maintaining an “Actors To Locate” service for potential employers seeking to hire SAG members
• and facilitating arbitration between members and agents, when necessary.

Send an email to agentquestion@sag.org
(Please note: this e-mail address is reserved only for SAG members who have questions about their agents. All other inquiries must be directed to the contact numbers below. Thank you.)

Hollywood Agency Department: (323) 549-6745
New York Agency Department: (212) 827-1438
Actors To Locate, Nationally: (800) 503-6737

For Local Agency questions, members should consult the SAG Branch office nearest to you.